Right of Withdrawal & Return Policy

Return Period
Our return policy lasts 90 days. If more than 90 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Items That Cannot Be Returned

The following items are non-returnable:

Perishable goods (e.g. food, flowers, newspapers, magazines)
Intimate or hygiene products
Hazardous materials, flammable liquids, or gases

Other non-returnable items include:

Gift cards
Downloadable software products
Certain health and personal care products

Requirements for Returns

A receipt or proof of purchase is required for all returns.
Please do not send your purchase back to the manufacturer.

Partial Refunds (If Applicable)

Partial refunds may be granted in cases such as:

Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, audio tapes, or vinyl records
Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Items returned more than 90 days after delivery

Refunds (If Approved)

Once your return is received and inspected, you will receive an email notifying you whether your refund is approved or rejected.
If approved, your refund will be processed to your original method of payment within a few business days.

Late or Missing Refunds

If you haven't received your refund yet:

Check your bank account.
Contact your credit card company. Processing may take time.
Then contact your bank. Refund posting often takes a few days.

If you’ve done all of this and still haven’t received your refund, please contact us at contact@Curveras.com.

Sale Items (If Applicable)

Only regular-priced items may be refunded.
Discounted or promotional items cannot be refunded.

Exchanges (If Applicable)

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at contact@Curveras.com and send the item to:

📍 Rte de Châtel 4, 1802 Corseaux, Switzerland

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a store credit of the item’s value.
Once the returned item is received, a gift voucher will be mailed to you.

If the item was not marked as a gift, or was sent to the original purchaser, the refund will be issued to the person who paid for the order.

Shipping Information

You are responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from it.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

For items valued over €75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.